Friday 23 October 2015

Sneaky Assistant

We all love a new update, and I certainly love to see what Apple have included on their latest patches or operating systems.

However, sometimes the small additions can get overlooked, and today's article is to make you aware of one of them.

It's called 'Wifi Assist' and its tucked away in... No, not in your WIFI settings but in your MOBILE DATA settings. Go into Settings, Mobile data and scroll to the bottom and you'll see a little switch there.

When it is switched on, it will monitor your Wifi signal strength and when it deems that it's too weak, will divert your data through your mobile phone providers data plan.

Now that might seem to be really helpful at first... Until you realise that your Monday night Netflix Film evening in the distant corner of your house on your iPad was channels through your Data Plan.  

Spiralling Data Costs on your mobile plan? Maybe so, maybe not, but it's worth being aware of this feature and how it works.

Simply switch it off to force your mobile device to use Wifi all the time it's connected to it regardless of the signal strength.

Tuesday 12 May 2015

Costly New Feature?

Came across an interesting situation today. My wife complained that her last mobile phone bill was £20 more in a month than normal.  Additional Data had been used.

After initial investigations, nothing became apparent. Until she had issues with connecting to the wifi of our home network and her iPad connected to her personal hotspot on her phone without it being switched on!

I will admit it took me by surprise, but it seems Apple introduced a new feature which automatically allows devices that share the same iCloud account information to use personal hotspots on devices, whether they are switched on or off and whether you change the passwords or not.

While there is a great debate about the security issues involved in this update (for example, when your personal hotspot is switched off, your device is still broadcasting it's SSID for all to see) the main issue for us was the unknown costs.

For while my wife was out with the children, in a location that had no wifi, the iPad found the hotspot which was switched off on the phone, activated it and used the data on the phone without her knowing it was going on.

Yes, it advertises a big blue bar across the phone when a device is connected. But if the phone is in a bag within range of the two devices, it can all happen silently and you could find yourself going over your data limit.

You can't switch it off.  If you switch off the hotspot, the other devices can switch it back on.

The way we managed to prevent it from searching and finding the iPhone, was by turning off the BLUETOOTH on the iPad which prevented the two devices from covertly talking to the outside world.