Thursday, 24 May 2012

Technically Challenged, Or Just Lazy ?

It never ceases to amaze me how certain people are quite happy to pass issues with technology over to other people to deal with, almost ready to shut technology out, without try to get to grips with it or at least have a go.

Now, while I understand this for particularly complicated tasks, there comes a point that we all have to try things for ourselves, we may surprise ourselves with the results, and we may even enjoy it!

By way of example, I am regularly surprised at the amount of people that won't change the toner in the colour printer we have at work. It's one of the simplest things to do, and is as easy as loading paper in the tray.  The cartridge is a tube, you twist it and pull the old one out, then slide the new one in and twist the tube to lock it in. Job done.

However, quite a few will not do it, and expect the I.T. Dept to handle it.  Often this requires us to stop doing something complicated (which most of the staff CANNOT do) just to slide a new cartridge in.

It makes me wonder why people really hand over the job. Is it because they really cannot understand how to do it, or is it because they are just lazy?

Sadly, these ones are likely sharing a similar view on other tasks through life, and will often pay for somebody to do a job that they could quite easily manage themselves.

Maybe I should charge for changing the cartridges. Now there's a thought.

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